Frequently asked questions
Find quick answers about sizing, garment care, delivery, returns and order tracking. For anything else, contact our customer care team.
How can we help?
Choose a question, or search for a keyword such as size, delivery or refund.
How do I choose my size?
Use our size guide as a starting point. If you are between sizes or prefer a relaxed fit, choose the larger size.
How do I care for my abaya?
Hand wash gently in cool water or dry clean. Steam on low heat and store on a padded hanger.
How much is delivery and when will it arrive?
Delivery is complimentary on orders over $150. Delivery charges and estimated times are calculated at checkout.
Can I return or exchange an item?
Unworn items in original condition may be returned within 14 days of delivery. Final-sale items and altered garments are not eligible. Approved refunds are returned to the original payment method.
How do I track my order?
When your order ships, you will receive an email with the courier name, tracking number and tracking link.
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Still need help?
Contact our customer care team and we will be happy to assist.
